Contact

Contact Folder3

Folder3 is a monthly cloud backup subscription for Mac (Windows coming), sold online at folder3.com.

Email us

support@folder3.com

For sales, billing, cancellations, refunds, account and technical help.

Response time

We reply within 2 business days (Monday to Friday, excluding South African public holidays), usually sooner.

Help and support

Help with the Folder3 Mac app, restores and billing questions: see our Support page.

Billing and refunds

Payments are processed by Paystack. See our Refund & Cancellation Policy and Terms of Service.

Company details

XP International (PTY) LTD, trading as Folder3
Email: support@folder3.com
Website: folder3.com